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PRIVACY POLICY
Last Updated: 8 October 2026
At Nisha & Jagat, we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how Nisha & Jagat collects, uses, stores, shares and protects your personal information when you visit or use our website, create an account, place an order, request a consultation, contact us, or otherwise interact with our services.
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect information such as:
Personal Information
Account Information
If you create an account with Nisha & Jagat, we may collect information associated with your account, including your email address, login information, order history and preferences.
Order and Transaction Information
When you purchase products from us, we may collect information necessary to process, fulfil and track your order, including:
Couture and Customisation Information
When you purchase or enquire about a bespoke creation, we may collect information necessary to fulfil your request, including:
We collect information that is reasonably necessary for the relevant service or purpose.
2. PAYMENT INFORMATION
When you make a purchase through our website, payment information may be processed securely by our authorised payment gateway or payment service provider.
Nisha & Jagat does not ordinarily store your complete debit-card, credit-card or banking credentials on its own servers.
Payment providers may collect and process payment information in accordance with their own privacy policies, security practices and applicable laws.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
4. INFORMATION PROVIDED FOR BESPOKE COUTURE
Nisha & Jagat offers personalised and bespoke couture services.
If you choose to commission a bespoke creation, you may voluntarily provide information such as measurements, fitting requirements, design preferences and other information necessary for creating your garment.
Such information will be used for the purpose of providing the requested design, fitting, tailoring and related services.
We encourage you to provide only information that is necessary for your requested service.
Where bespoke or couture information is retained for future fittings or services, we will handle it in accordance with this Privacy Policy and applicable law.
5. COMMUNICATIONS
When you contact us through our website enquiry forms, email, telephone, WhatsApp or other available communication channels, we may collect and retain relevant information from the conversation to:
Service-related communications may continue where reasonably necessary to fulfil an order or provide a service.
6. MARKETING COMMUNICATIONS
Where applicable and with your appropriate consent, we may contact you regarding:
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Withdrawing marketing consent will not affect essential communications relating to an existing order, account or service.
7. COOKIES & WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to help us:
Some cookies may be placed or supported by third-party service providers involved in website analytics, payment processing, security or other website functions.
You may control cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
8. THIRD-PARTY SERVICE PROVIDERS
To operate our website and provide our services, we may use trusted third-party service providers, including providers involved in:
These providers may process information only to the extent reasonably necessary to provide their respective services and may have their own privacy policies and legal obligations.
9. SHARING OF PERSONAL INFORMATION
We do not sell your personal information.
We may share necessary personal information with trusted service providers where required to operate our business or provide services to you, including providers involved in:
We may also disclose personal information where required or permitted by applicable law, regulation, legal process or lawful governmental request.
10. DATA SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials, passwords and devices.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
When information is no longer required for the relevant purpose or required to be retained under applicable law, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
12. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
Where consent is the basis for processing, you may withdraw your consent at any time, subject to applicable law. The process for withdrawing consent should be as easy as the process through which consent was given.
Some information may need to be retained where required for legal, contractual, security, accounting or other lawful purposes.
The rights available to you may depend on the nature and legal basis of the processing.
13. WITHDRAWAL OF CONSENT
Where we rely on your consent to process personal information, you may withdraw that consent by contacting us through the details provided below or by using any available consent or unsubscribe mechanism provided by us.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Where processing is necessary for fulfilling an order, providing a service, complying with law or for another lawful purpose, withdrawal of consent may not require us to stop such processing.
Where consent is withdrawn, we will cease processing based on that consent within a reasonable period, unless continued processing is required or permitted by applicable law.
14. CHILDREN’S PRIVACY
Our website is intended for general audiences and is not directed specifically towards children.
We do not knowingly seek to collect personal information from children where such collection is not permitted under applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
15. INTERNATIONAL PROCESSING
Some of our technology, payment, hosting, communication or service providers may process information from locations outside India.
Where applicable, such processing will be carried out subject to applicable contractual, technical and legal safeguards and applicable requirements relating to the transfer or processing of personal data.
16. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites, social media platforms or other online services.
Nisha & Jagat is not responsible for the privacy practices, security or content of third-party websites or services.
We encourage you to review the privacy policies of those websites and services before providing them with personal information.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
When we make changes, the updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
18. CONTACT US
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Nisha & Jagat
Nisha & Jagat Signature Studio
Indore, Madhya Pradesh, India
Email: [email protected]
Phone: +91 9826618000
WhatsApp: +91 9826618000
Privacy / Grievance Contact
Name: Jagat Kumar
Email: [email protected]
Phone: +91 9826618000
For privacy-related requests, please mention “Privacy Request” in the subject of your email.
We will review and respond to privacy-related requests in accordance with applicable law.
